POSITION Announcement: Hosted Services Customer Specialist
Submitted by on Wed, 2016-08-17 15:47
Austin, TX DuraSpace seeks a Hosted Services Customer Specialist who will be responsible for managing the lead to sale process of DuraSpace hosted services (DuraCloud, DSpaceDirect, ArchivesDirect) including customer service, product pricing, new account set up, onboarding and training. The person in this position will manage the suite of exsisting services to ensure successful management of customers and continued growth.
The full job description for this position may be found here.
DuraSpace is an independent 501(c)(3) not-for-profit organization providing leadership and innovation for open technologies that promote durable, persistent access to digital data. We collaborate with scholarly, scientific, cultural, and technology communities by supporting open source projects and creating services to help ensure that current and future generations have access to our collective digital heritage.
DuraSpace is an affirmative action/equal opportunity employer committed to diversity, equity, and inclusiveness. We offer a competitive salary and benefits package, a work-from-home lifestyle, and a supportive peer group.