DuraSpace is pleased to announce that Heather Greer Klein has taken on temporary, part-time responsibilities as the DSpace 7 Product Manager. In this role, Heather will work closely with the DSpace Technical Lead, DSpace Governance, and DSpace 7 working groups to manage the Preview and Beta releases of DSpace 7.
Ms. Greer Klein will also continue as the Services Coordinator on the DuraSpace hosted services team, the role she has held since 2016. Heather manages DuraSpace hosted services (DuraCloud,DSpaceDirect, ArchivesDirect) including customer service, product pricing, new account set up, onboarding, and training.
Heather came to DuraSpace with six years of experience as the Member Services Coordinator at NC LIVE, a consortium of North Carolina institutions providing digital content and services to support 200 member libraries and their communities. In that role she developed community and project management skills by working closely with member libraries and other stakeholders to develop a responsive and innovative member services program.
DuraSpace extends a warm welcome to Heather in her new role as the DSpace Product Manager.